Privacy Policy

Effective Date: August 11, 2026

N2X Labs, Inc. ("N2X," "we," "our," or "us") respects your privacy and is committed to protecting personal information. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit our website, communicate with us, or use our products and services, including the Aether assessment platform.

This Privacy Policy applies to information N2X collects directly and to certain information we process in connection with services provided to our customers. In some circumstances, N2X processes personal information on behalf of a customer, such as an employer, educational institution, certification organization, accreditation organization, or other entity. In those circumstances, the customer generally determines the purposes for which the information is processed, and N2X processes the information in accordance with the customer's instructions and our agreement with that customer.

1. Information We Collect

The information we collect depends on how you interact with N2X and our services.

Information You Provide to N2X

We may collect information you voluntarily provide, including:

Name, email address, telephone number, job title, organization, and other contact information.
Account registration and authentication information.
Billing, transaction, and customer relationship information.
Information submitted through website forms, demonstrations, support requests, surveys, events, or other communications.
Communications and correspondence with N2X.

Assessment and Platform Information

Customers and authorized users may provide, create, or generate information through the Aether platform. Depending on how a customer uses our services, this information may include:

Assessment content and materials.
Assessment responses and submissions.
Scores, results, and performance information.
Competency, capability, and skills information.
Evaluator or reviewer feedback.
Scenario responses and other evidence of performance.
Information associated with assessment participants.
Other information provided or generated in connection with an assessment.

When N2X processes this information on behalf of a customer, N2X generally acts as a service provider or data processor and processes the information according to the customer's instructions and applicable contractual requirements.

Information Collected Automatically

When you visit our website or use our services, we may automatically collect certain technical information, including:

IP address.
Browser and device information.
Operating system.
Pages or features accessed.
Dates and times of access.
Usage and interaction information.
Diagnostic, security, and performance information.

We may collect this information through cookies, logs, analytics technologies, and similar tools.

2. How We Use Information

N2X may use personal information to:

Provide, operate, maintain, and improve our products and services.
Create and administer user accounts.
Deliver assessments and related platform functionality.
Generate scores, results, reports, analytics, and other outputs requested by customers.
Respond to inquiries and provide customer support.
Process transactions and manage customer relationships.
Communicate service, security, administrative, and product information.
Improve platform performance, reliability, usability, and security.
Detect, investigate, and prevent fraud, misuse, security threats, and other harmful activity.
Conduct research and analytics using aggregated, de-identified, or anonymized information.
Comply with legal and regulatory obligations.
Establish, exercise, or defend legal rights.

We may also use contact information to communicate with you about N2X products, services, events, or other information that may be relevant to you. You may opt out of marketing communications at any time.

3. Artificial Intelligence and Automated Technologies

N2X uses artificial intelligence, machine learning, and related technologies to support certain capabilities within our products and services. Depending on the services selected by a customer, these capabilities may support assessment development, item generation, scoring, analysis, reporting, and other assessment-related functions.

Information processed through AI-enabled features may include assessment content, responses, scoring information, competency information, and other information necessary to provide the applicable service.

N2X does not use customer confidential information or individual assessment responses to train publicly available artificial intelligence models.

Where N2X uses third-party artificial intelligence, cloud, or technology providers to support platform functionality, information may be processed by those providers only as necessary to deliver the applicable services and subject to appropriate contractual, privacy, and security requirements.

N2X designs its AI-enabled assessment capabilities to operate within defined assessment frameworks, competencies, scoring requirements, and other parameters established by N2X and its customers. Customers determine how assessments and assessment results are used within their organizations and remain responsible for decisions made based on those results.

4. Customer-Controlled Information

Organizations using N2X may collect and process information about employees, students, candidates, certification applicants, learners, or other assessment participants.

When N2X processes personal information on behalf of a customer, the customer generally controls that information and determines why and how it is used. N2X processes such information only as necessary to provide the contracted services, comply with customer instructions, maintain security and integrity, and satisfy applicable legal requirements.

If you participate in an assessment administered by an N2X customer and have questions about your assessment information, results, or privacy rights, you may need to contact the organization that administered the assessment. Where appropriate, N2X will assist its customers in responding to privacy requests.

5. How We Share Information

N2X does not sell personal information.

We may disclose information to service providers and technology partners that assist us in operating our business and delivering our services. These may include providers of:

Cloud infrastructure and hosting.
Artificial intelligence and machine learning technologies.
Data storage and processing.
Authentication and security.
Analytics and performance monitoring.
Payment processing.
Customer relationship and support systems.
Communications and other business technology.

These providers are authorized to process information only as necessary to perform services for N2X and are subject to applicable contractual obligations.

We may also disclose information:

At the direction of a customer.
When required by law, regulation, subpoena, court order, or other legal process.
When reasonably necessary to protect the rights, safety, security, or property of N2X, our customers, users, or others.
In connection with the investigation or prevention of fraud, security threats, or unlawful activity.
In connection with a merger, acquisition, financing, restructuring, sale of assets, or similar corporate transaction.

6. Data Retention

N2X retains personal information only for as long as reasonably necessary to provide our services, fulfill the purposes described in this Privacy Policy, satisfy contractual obligations, comply with legal and regulatory requirements, resolve disputes, and enforce our agreements.

Retention periods may vary depending on the type of information, the nature of the customer relationship, applicable contractual requirements, and legal obligations.

When N2X processes information on behalf of a customer, retention and deletion may also be governed by our agreement with that customer and the customer's instructions.

7. Data Security

N2X maintains administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

Our security practices are designed to reflect the nature of the information we process and the services we provide. We also evaluate the security practices of service providers that process information on our behalf.

No method of electronic transmission, processing, or storage can be guaranteed to be completely secure. Accordingly, while we take reasonable measures to protect information, we cannot guarantee absolute security.

8. Cookies and Analytics

N2X and service providers acting on our behalf may use cookies and similar technologies to operate our website and services, remember preferences, understand how visitors interact with our website, improve performance, and support security and analytics.

You may be able to manage cookies through your browser settings or through cookie preference tools made available on our website. Disabling certain cookies may affect the functionality of portions of the website or services.

Where required by applicable law, we will obtain consent before using non-essential cookies or similar technologies.

9. Your Privacy Rights

Depending on where you reside and applicable law, you may have certain rights regarding your personal information. These may include the right to:

Request access to personal information we maintain about you.
Request correction of inaccurate personal information.
Request deletion of personal information.
Request restriction of certain processing activities.
Object to certain uses of personal information.
Request portability of certain personal information.
Withdraw consent where processing is based on consent.
Opt out of certain marketing communications.

These rights may be subject to exceptions and limitations under applicable law.

Where N2X processes information on behalf of a customer, requests concerning that information should generally be directed to the customer that collected or controls the information. N2X will support customers in responding to valid privacy requests as required by applicable law and contractual obligations.

To submit a request regarding personal information that N2X controls directly, please contact us using the information provided below.

10. International Data Transfers

N2X is based in the United States, and information may be processed or stored in the United States or other countries where N2X or its service providers operate.

Where personal information is transferred across national borders, N2X will take appropriate measures to protect the information and comply with applicable data protection requirements.

For customers subject to specific international data protection requirements, additional terms governing international transfers may be addressed through customer agreements or data processing agreements.

11. Children and Student Information

N2X services may be used by educational institutions or other organizations that serve students. N2X does not knowingly collect personal information directly from children for independent marketing or commercial purposes.

When N2X processes student or minor information on behalf of an educational institution or other customer, we process that information in accordance with the customer's instructions, our contractual obligations, and applicable law.

Customers are responsible for obtaining any consents or authorizations required for their use of N2X services.

12. Aggregated and De-Identified Information

N2X may create and use aggregated, anonymized, or de-identified information for purposes such as analytics, research, service improvement, security, benchmarking, and development of our products and services.

Where required by applicable law, N2X will take reasonable measures designed to prevent de-identified information from being associated with a particular individual.

13. Third-Party Websites and Services

Our website and services may contain links to third-party websites or services. N2X is not responsible for the privacy practices, security, or content of third parties that operate independently from N2X.

We encourage you to review the privacy policies of third-party services before providing personal information to them.

14. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our products, services, technology, legal requirements, or business practices.

When we make changes, we will update the Effective Date at the top of this Privacy Policy. If changes are material, we may provide additional notice as appropriate or required by law.

15. Contact Us

If you have questions about this Privacy Policy, our privacy practices, or personal information that N2X controls, please contact us at:

N2X Labs, Inc.

Email: info@N2XLabs.com
Website: www.N2XLabs.com